Terms of Service

Company Information

The Service is operated by NPC Global LLC, located at 1747 Tysons Central Street, Floor 31, Vienna, VA 22182, United States.

Flightmode is a trade name and brand used by NPC Global LLC in connection with the products and Services offered through this website.

Subscriptions & Recurring Billing

If you purchase a Subscribe & Save or other recurring subscription, the following terms apply to your monthly membership:

By placing your monthly recurring order of Flightmode Jet Lag Support (7 Day Supply, 14 Day Supply, or 35 Day Supply, as selected at checkout) — you will be charged the subscription price shown at checkout Now and every 30 days thereafter until you cancel your subscription. You will receive an electronic notification 5 to 7 days prior to your transaction and receipt after each successful transaction.

You may cancel at any time. See our Cancel Subscription page for simple cancellation instructions.

Overview

These Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink (collectively, "Terms of Service", "Terms") govern your visit or use of any application, website, social media account, or other resource that Flightmode ("we," "our", or "us") owns or operates (collectively, the "Service," the "site," or the "website").

We offer the Service, including all information, tools, and services available from the Service or any portion thereof, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated in these Terms of Service. By visiting or using the Service, or purchasing anything through the Service, you agree to be bound by and adhere to the Terms. These Terms of Service apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Section 1 — Online Store Terms

• Age Requirement: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
• Lawful Use: You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
• Security: You must not transmit any worms or viruses or any code of a destructive nature.
• Breach: A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 — General Conditions

• Right to Refuse: We reserve the right to refuse Service to anyone for any reason at any time.
• Data Transmission: You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
• Intellectual Property: You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
• Formatting: The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness and Timeliness of Information

• General Information: We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.
• Historical Data: This site may contain certain historical information provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products or Services

• Online Exclusivity & Returns: Certain products may be available exclusively online. These products are subject to return or exchange only according to our Refund Policy. We're not able to process refunds for orders marked as 'Return to Sender' or items sent back outside our return process.
• Display Accuracy: We have made every effort to display colors and images of our products accurately. We cannot guarantee that your computer monitor's display of any color will be accurate.
• Sales Limitations: We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.
• Changes & Discontinuation: All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
• Quality Expectations: We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations.

Section 6 — Accuracy of Billing and Account Information

• Order Limitations: We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.
• Cancellations: In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
• Account Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Section 7 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools is entirely at your own risk and discretion.

Section 8 — Third-Party Links

Certain content, products, and Services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and will not have any liability for any third-party materials or websites. We are not liable for any harm or damages related to the purchase or use of goods, Services, or resources made in connection with any third-party websites.

Section 9 — User Comments, Feedback and Other Submissions

• Usage Rights: If you send us creative ideas, suggestions, proposals, or other materials, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are under no obligation to maintain comments in confidence or pay compensation.
• Moderation: We may monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, defamatory, or otherwise objectionable.
• User Responsibility: You are solely responsible for any comments you make and agree they will not violate any third-party rights or contain unlawful, abusive, or obscene material.

Section 10 — Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 — Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice.

Section 12 — Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

• (a) for any unlawful purpose;
• (b) to solicit others to perform or participate in any unlawful acts;
• (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
• (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
• (f) to submit false or misleading information;
• (g) to upload or transmit viruses or any other type of malicious code;
• (h) to collect or track the personal information of others;
• (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
• (j) for any obscene or immoral purpose; or
• (k) to interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 13 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.

Limitation of Liability: In no case shall Flightmode, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, revenue, savings, data, or replacement costs, arising from your use of the Service or any products procured using the Service.

Section 14 — Indemnification

You agree to indemnify, defend, and hold harmless Flightmode and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

Section 15 — Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 — Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. If in our sole judgment you fail to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

Section 17 — Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.

Section 19 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

Section 20 — Contact Information

Questions about the Terms of Service should be sent to us at hello@flightmode.co.